Frequently Asked Questions

Is it really free to list my service?

Yes. Creating an account and listing your service is free. Your listing can appear in Browse Services and people can contact you through Looply without you paying a lead fee or commission. Featured and Pro plans are available for people who want additional visibility, listing details and features, but a paid plan is not required to have a listing.

Do I pay per lead or per job?

No. Looply does not charge per lead, per job or take a percentage of what you earn. Paid plans use a flat monthly subscription. Payment for the services you provide is arranged directly between you and the person hiring you.

How do I get found by people looking for my services?

Your listing appears in Browse Services and includes information about the work you offer and where or how you provide it. Featured and Pro listings receive higher placement than Free listings and can display additional service information. You can also share your Looply page directly with other people.

Can I list more than one service?

Looply currently supports one service listing per member. Your listing title and description can explain the range of work you offer. We may expand how members organize multiple services as Looply grows.

What is the difference between Featured and Pro?

Featured ($15/month) adds fuller service information, including your description, pricing, availability, experience and credentials, along with increased placement in Browse Services, your rating and review count, and additional listing activity information. Pro ($29/month) includes Featured benefits plus full written reviews, the ability to respond publicly to reviews, a website link and additional listing activity information. See the full comparison on our Pricing page.

Do paid plans include a free trial?

Yes. Featured and Pro currently include a 2-month free trial for new subscribers. After the trial, the plan renews at the applicable monthly rate unless you cancel before billing begins. See the Pricing page for current plan details.

Can I cancel my subscription anytime?

Yes. There are no long-term contracts. You can cancel your paid subscription, and your listing will return to the Free tier after the paid or trial access period ends, subject to the applicable subscription terms.

Will my contact information be public?

Your contact information is not displayed publicly to anonymous visitors. A logged-in Looply member can use the Contact option to reveal the contact methods available for your listing. The contact information shown depends on your current plan and the information you have chosen to provide.

Am I responsible for licenses or other requirements for my service?

Yes. You are responsible for determining whether the work you offer requires a license, certification, registration, permit, insurance or other qualification where you perform it, and for keeping any required credentials current. Requirements can vary by service and location.

Is it free to browse and contact people who offer services?

Yes. Browsing Looply is free. You can view service listings without creating an account. A free Looply account is required when you want to reveal contact information or use certain member features. Looply does not charge people for contacting someone about a service. Payment for services is arranged directly between members.

How do reviews work on Looply?

Reviews can only be submitted by logged-in members who first contacted the listing through Looply and then confirm that they actually worked with the person they are reviewing. Ratings and reviews can help you learn about other members' experiences. Looply does not independently verify the transaction or the work performed.

What if I have a bad experience with someone I found on Looply?

You can report a concern to us at hello@looply.live. Looply may remove listings or suspend accounts that violate our Terms of Service. Eligible members may also leave an honest review based on their experience. Looply does not mediate service disputes or provide financial guarantees for services arranged between members.

Does Looply handle payments between members?

No. Looply does not process, hold or guarantee payment for services arranged between members. Pricing, payment, scheduling and other service arrangements are made directly between the people involved.

Are people listed on Looply vetted or background checked?

Looply does not currently conduct background checks or independently verify licenses, certifications, insurance or other credentials. Information in a listing is provided by the person who created it. Before hiring someone, ask questions and independently verify that any licenses, certifications, insurance, permits or other credentials are current and appropriate for the work you need. Featured and Pro badges identify Looply plan levels and do not indicate a background check, credential verification or endorsement by Looply.

How is Looply different from other platforms?

Looply is designed to make it easier for people offering services and people looking for them to find one another directly. There are no lead fees, commissions or bidding. People offering services decide what they offer, what they charge and when they are available. Paid plans provide additional visibility and features rather than charging for individual leads or taking a percentage of someone's earnings.

Is my contact information publicly visible?

No. Contact information is not displayed publicly to anonymous visitors. Logged-in members can reveal available contact information through the Contact option on a listing. For information about how Looply collects, uses and shares information, see our Privacy Policy.

How does Looply make money?

Looply makes money through optional paid subscription plans. Featured is currently $15/month and Pro is $29/month. Looply does not charge per lead or take a commission from the money someone earns providing a service.

What areas does Looply serve?

Looply can be used throughout the United States. Some services are offered locally, some remotely and some both. Availability depends on the individual listings currently on the platform.

Do I need to be 18 to use Looply?

You must be at least 18 years old to create a Looply account, publish a service listing, contact someone through account features or otherwise participate as a registered member. Looply does not currently allow adults to create listings for services performed by someone under 18.